Privacy Policy for Tour App

Effective Date: July 2024

Jadara Information Technology Company (“Tour” or “we”) welcomes you and would like to inform you that protecting your privacy is one of our top priorities. This policy aims to explain how we collect, use, share, and protect the personal information you provide to us when using our application, website, contacting our call center, or any of our other services (collectively referred to as the “Services”). By using our Services or providing us with your information, you acknowledge and agree to the terms of this policy.

Scope of Application

This policy applies to all users worldwide who use the “Tour” services, including customers, service providers, and any other parties authorized to use the platform.

Information We Collect

🔹 Information You Provide Directly

We collect the information you provide to us directly, such as account details when creating or updating your account, information when requesting a service, or when contacting our support team. This may include your name, phone number, email address, and any additional details you choose to share with us.

🔹 Information Collected Automatically

We may collect data related to how you use the service, such as: device type, IP address, geolocation data, and usage logs.

🔹 Information from External Sources

We may obtain information about you from trusted and authorized sources and combine it with the data you provide to enhance your experience with us.

Use of Personal Data

We use personal information to improve the quality of our services, personalize your experience, ensure security, and provide you with updates related to services and promotional offers. It is also used to comply with legal and administrative requirements, as well as to develop marketing strategies and customer service.

Data Storage and Transfer

Data is stored and processed in secure locations within the Kingdom of Saudi Arabia or in other countries that comply with necessary protection standards, in order to safeguard it from unauthorized access or misuse.

Compliance with Laws and Regulations

We comply with all local and international data protection laws and ensure that our operations align with applicable regulations.

Contact Us

If you have any questions, comments, or wish to file a complaint regarding your privacy, you can contact us through:

📧 Email: sauditourismtour@outlook.sa
📞 Phone: +966563754422